WE'RE HERE TO SUPPORT YOUR FITNESS JOURNEY
Have a question about our products, sizing, shipping, or anything else? We'd love to hear from you! Our customer support team is available to assist you with any inquiries or feedback you may have.
123 Fitness Street, Active City, AC 12345
United States
+1 (555) 123-4567
Mon-Fri: 9am - 6pm EST
support@hirayafit.com
customercare@hirayafit.com
Find answers to our most commonly asked questions below. If you can't find what you're looking for, please don't hesitate to contact us.
You can track your order by logging into your account and viewing your order history. Alternatively, you can use the Order Tracker link in the top bar of our website. You'll need your order number and the email address you used when placing the order.
We offer a 30-day return policy for all unused items in their original packaging. Returns can be initiated through your account or by contacting our customer service team. Please note that customized items and sale items may have different return policies.
Each product page has a detailed size guide specific to that item. We recommend taking your measurements and comparing them to our size charts for the best fit. If you're between sizes, we generally recommend sizing up for a more comfortable fit.
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary depending on your location. You can see the shipping options available for your country during checkout.
You can become a HirayaFit member by clicking the "Become a Member" link in the top bar or by creating an account during checkout. Membership is free and gives you access to exclusive deals, early access to new products, and rewards points on all purchases.